To surpass your expectations and ensure that your project go smoothly, our team of board certified technical staff makes regular trips to contact manufacturers to uncover the latest in technological developments and innovation. This includes educating and training our agents to provide better services to the end user. This helps maximize our customer's ROI (return on investment)
Technical SupportEquipped with good workshop facilities to stock replacement parts so to provide excellent after-sales service, LONGJI provides technical support to our agents by dispatching marketing and technical staff to any part of the world on a regular basis to take care of the after-sales service.
We have a team of well-trained and experienced staff comprising of mechanical, electrical and software engineers. Our dedicated employees are always ready to answer any queries or provide solutions for problems which may arise in the field.
Field Supervision and ConsultationAs supervisors or consultants, our on-site experts see through all projects. They help to fine-tune equipment systems and provide technical advice to maximize our equipment performance.
Our emphasis on the aspect of field supervision has over the years been combined with a second emphasis on administration and consultation that includes efforts to control and coordinate our team of highly skilled technicians and engineers to get the job done.